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Do you need support, have a product concern or a service request?

Our products are known for their reliability and quality and we stand behind it. Still having a concern? Faster, simpler case creation is here! Genlyte Smart Assistant is designed to deliver a more seamless resolution experience for product concerns, from start to finish.

Submit in minutes - no more lengthy web forms!

Get started in 3 simple steps:

1. Click “Chat with Smart Assistant” below

2. Follow the prompts and enter the requested information

3. Your case will be created automatically on your behalf